4 Fixes for Connection Problem or Invalid MMI Code

If you get an error “Connection Problem or Invalid MMI Code”, there are several fixes that can solve the problem.

The error can happen on any smartphone, Android, or iOS.

While the location of settings and options change the issues and fixes below are the most common causes of the error.

What is an MMI Code?

An MMI code is the characters such as Star (*) or Pound (#), which are used for special commands on a cell phone network.

MMI is short for Man-Machine-Interface and are available for a variety of functions.

What is a Connection Problem or Invalid MMI Code?

An invalid MMI code is a mobile network error that has a range of problems, from connection issues to authorization issues.

It mainly is a problem with a Sim Card and is an error that happens commonly with Dual Sim Card smartphones.

There are several fixes that can solve the issue from manually switching the network such as 3G or 4G LTE to clearing old data.

The most common problem with a MMI Code Error is the smartphone Sim Card having a problem with authorization on the mobile network.

4 Fixes for Connection Problem or Invalid MMI Code?

1. Restart the Smartphone

   If you haven’t already, restarting the smartphone can often get it working again.

   The phone may have an error which a restart will often clear.

2. Clear Mobile Data and Cache

   
   The next option is to clear the mobile data and the cache. This data may have bad information that is causing an error.

   Go to Settings–> Applications–> Contacts–> Mobile Data.
   
   Choose the options to Clear Data and Clear Cache.

   After clearing the data check to see if the phone works, if not try the next method.
    

3. Turn Off One Sim Card

   
   If you have a Dual Sim card smartphone turning off the unused Sim Card can often solve the problem.

   If the available, look inside Sim Card Manager for the options.
   

   Turn off the unused Sim Card and test to see if the error clears.
   
   If you are unsure which Sim Card is unused simply test each one, on and off, to see if it works.
    

4. Change the Mobile Network Band

   Changing the mobile network to another band is a common fix.

   Which mobile network will work, depends on the location and will vary.

   For example, 4G LTE will work in one location while the much older 2G will work in another.

   Below are the methods to change the mobile network on Samsung devices and Huawei smartphones.

   The location to change the network can vary from phone to phone.

   How To Change the Mobile Network Band Samsung Smartphone

   • Go to Settings
   • Click Connections
   • Click Mobile Networks
   • Change the Mobile Network to another Band. (Often each band is tested to see if the phone works.)

   

   How To Change the Mobile Network Band Huawei Smartphone

   1. Go To Settings

      

   2. Select Wireless & Networks

      

   3. Select Mobile network

      

   4. Select Preferred Network Type

      

   5. Chane the Network to GSM/WCDMA Auto

      

Summary
If you get the error “Connection Problem or Invalid MMI Code” on your smartphone it can be very annoying.

The first step is to restart the phone to see if the error clears.

Next, try to clear out old mobile data and the cache which sometimes fixes the problem.

If you are using a dual sim card smartphone disabling the one not currently being used can also get the phone working properly again.

And lastly, changing the phone’s network band can also be a solution.

Have you had a smartphone that gives a” Connection Problem or Invalid MMI Code” Error? Let us know your fix and thoughts below.